We do make every effort to keep our website updated, but many items are not listed on our online catalog.  If there is something you don’t see, please give us a call and we’ll be glad to check our inventory or recommend someone who might carry the item you are looking for.

Most prices quoted are for an event which may be up to three days.  If you desire to use rental items for a longer period, please call our office for long-term rates.  All charges are for time out, whether used or not.

Payment is due before items are released to a customer. We accept American Express, Discover, MasterCard, and Visa. Local checks are accepted with a local driver’s license.

Early planning ensures product availability.  A 25% deposit is required to take items out of our inventory and reserve them for your use.  In the case of tents, a 50% non-refundable deposit is needed.  Reservations are taken on a first come first serve basis.

Delivery/pickup is available at a nominal fee based on location and time.  Please call our office for a quote.

You may request AM (8AM to Noon) or PM (Noon to 5PM) delivery/pickup.  Requests for specific delivery or pickup times will result in additional fees and may not be available on particularly busy days.

Additions are welcome but subject to availability.  Changes after the items have been prepared or reductions to the number of items rented may result in additional fees.  Cancellations prior to 30 days before the event may receive a refund of the entire deposit, excluding tents and specially ordered items.  Cancellations 30-7 days prior to the event will forfeit the deposit.  Cancellations within a week of the event will be charged the full rental amount.

Standard delivery/pickup charges are for tailgate drop off.  Our personnel are instructed to neatly stack all items in a mutually convenient place.  If delivery/pickup is to be made to a specific floor or area, that service must be arranged in advance. Transporting equipment over 50 ft from the delivery vehicle or making elevation changes will result in labor fees.

Set up and take down services are available at an additional charge. These arrangements MUST be made in advance of delivery and pickup.

Responsibility for equipment remains with the renter from time of receipt to time of return. Tables and chairs should be knocked down, stacked and ready for pickup. Items not meeting these conditions are subject to additional fees. All china, silver, glassware, etc. should be rinsed food-free and repacked in the same containers in which they were received. Linens should be refuse-free and dry to prevent staining and mildew. Mildewed linens returned in plastic bags will be charged to the customer.

We do charge for missing, broken, damaged, and weathered damaged items. Be sure equipment is secured when not in use and protected from weather. We do offer DAMAGE WAIVER as an optional rental feature. This waiver relieves the renter of liability for accidental damage to rented items. This fee is 7% of the rental charge. All items damaged or broken MUST be returned to United Rent-All to be covered under the damage waiver.

All charges are for time out, whether used or not. Credit will not be issued for unused items.